Refunds
Refund requests are processed as per the cancellation policy of the supplier (airline, hotel or other service provider). You waive any statutory and other legal rights that you may have for claiming refunds for cancellation of bookings if such right to refund is not provided for as a specific refund item.
The refund will be made to the original payment instrument used at the time of booking. If Teleporters Travel Solution is unable to refund the amount immediately, the amount will remain as available credit for future use. Refunds are made only through the original mode of payment.
Unused and no show bookings
You must request a refund for any unused or no show booking within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Applicable refunds will be processed as per the policies of the airline, hotel or other supplier, and the terms of Teleporters Travel Solution. No refund is payable for requests made after 90 days, and all unclaimed amounts for such unused or no show bookings will be treated as forfeited.
Unclaimed credits
Any other refunds or unadjusted credits received from suppliers (including hotels and airlines) and not claimed by you within 2 years of receipt by Teleporters Travel Solution will be treated as forfeited.
Advance payments
A 25% advance confirms a holiday or group booking. Cancellation charges on advances follow the supplier policies that apply to your booking, and are shared with you in writing in your quote.
For any question about this policy, write to sales@teleporterstravel.com or call +91 98115 29632.